Solutions
We provide a host of IT services and solutions to cater for your needs.
Outsourced IT Solutions
Finding an internal balance within your IT department can be a difficult task. With your entire organisation's productivity relying on the expertise of one or two people tensions can run high. Not to mention the constant need for management of staff and holidays etc., as well as the struggle of simply finding an IT Manager/Engineer who understands your organisation.
These factors, as well as several others are driving many companies to Outsourced IT Solutions
Techbridge IT, with its flexible approach to IT support can help you to start realising the benefits of an Outsourced IT Solution. Some of these benefits are:
- Lower IT costs as you are not paying for an employee
- No sick/Holiday Leave issues
- No Internal Politics
- A proactive partner who prides itself on customer service and accountability
- Access to several IT resources and engineers for advice- not just 1 person.
We can tailor a package that works best for your business as we become your IT department.
Break-Fix Support
We all hope that our IT equipment and solutions will simply run forever. Unfortunately this isn’t the case, and your IT equipment and solutions can be prone to letting you down. When this happens, our Break-Fix support is there to help.
Whether it is a hardware failure, virus or spyware infection or your email system isn’t working, Techbridge IT can troubleshoot and fix the issue for you using remote assistance or through an on-site appointment- fast.
We can even discuss your options going forward to help prevent these issues from re-occurring using Preventative Maintenance Support Plans.
So next time your IT lets you down, don’t waste time and money trying to figure it out- get Techbridge IT to sort it out for you.
Business Systems Integration
- Replace or upgrade old servers when they are getting slow, running out of space, having reliability issues or just not complying with future software system requirements
- Implementation of virtual machine technology using VMware or Microsoft Hyper-V solutions
- Setting up NAS solutions when running out of server disk space but don’t want to replace expensive servers
- Design, implement and support remote solutions when there are multiple locations that need to communicate with each other using VPN tunnels, Remote Web Workplace, Remote Desktop Services, On-Premise Private hosted clouds, and cloud hosted services
- Replace and upgrade workstations
- Migration of existing email systems from old email systems such as POP or Exchange to a cloud based email configuration using several providers like Microsoft, Google and Telstra Business
- Setup and administer virtual servers to host your software environments including data transfer and installation of required applications
- We can install either new or upgrade your existing data and electrical cabling
- This can be for computer systems, servers, security monitoring devices, IP cameras, WI-FI Access Points, repeating, bridging, comms cabinets, sound and audio, POS, etc…
- We can even assist by working with floor plans to discuss your needs before any fit out or work commences
Preventative Maintenance Plans
In order to prevent or reduce the chance of disasters occurring and budget haemorrhaging on repairing these disasters afterwards, then Preventative Maintenance Support Plans should be considered.
These regular preventative maintenance support plans ensure lower IT investment in the long run as Techbridge IT is being proactive in maintaining the integrity and reliability of your IT systems on an agreed regular basis.
Remember, once a disaster occurs you don’t want an IT consultant to be guessing how things are setup and configured. You just want the job done and an IT company that isn’t familiar with your setup beforehand only means more downtime and more costs.
Every business is different so give us a call to discuss your company’s needs on going on a Preventative Maintenance Support Plan.
Preventative Maintenance Support Plans are our hassle free IT support program.
Our clients on this program receive the following service benefits:
- Network optimization
- Remote management
- UPS management
- Back-ups and disaster recovery
- Policy development
- Watching for unusual events
- Application and hardware change
- Bandwidth usage, DNS health checks, email server tests
- Routers and firewall management
- Patch management and upgrades
- Monitoring server stability
- Monitoring server performance
- System log monitoring
- Virus definition updates & monitoring
- Spam filtering
- Data protection & reliability
- Spyware detection and removal
- Security log monitoring
- Application deployment
- Desktop policy enforcement
- Review daily, weekly, monthly backup jobs
- Test restore operation and integrity
- Routine Disaster Recovery Test
- Monthly or weekly reports
- Daily help desk
- DR policies & procedures
- Daily system audits